After several customer complaints, skincare brand Yes To has voluntarily pulled one of their face masks from shelves.
The Yes To Grapefruit Vitamin C Glow-Boosting Unicorn Paper Mask comes as a single-use product and claims to treat dull and uneven skin tone with key ingredients such as grapefruit and Vitamin C.
However, customers have reported adverse reactions after trying the product on their skin.
A Florida-based woman, Brittany Armstrong, took to Facebook to warn others to beware.
"I bought the 'Yes To Grapefruit vitamin c glow-boosting unicorn paper mask' and within less than 3 minutes I noticed my face was burning. I took it off immediately and rinsed my face but it was too late," she wrote in a post.
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Armstrong continued, "My skin is now red and swollen and feels like extreme sunburn. I haven't had this reaction before so I went to the companies website to read the reviews and they have not had one single good review all of them have read of the customers' faces ending up in red burns. The pictures don't even do it justice. I'm so upset right now."
"I've had countless people reach out to me about having the same reaction and it took about a day and a half for my face to go back to normal," Armstrong told "GMA."
She adds, "Luckily, I knew the difference between tingles and burning after only a short time as the package says 'if it tingles it's working' when in reality it was burning our faces."
It's GLOW time! 🦄✨
— Yes To (@yesto) December 16, 2019
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Get your Unicorn Peel-Off Mask today at @cvspharmacy. Buy 3 single-use Yes To face masks, get 1 for FREE: https://t.co/odzqIaNkas#peeloffmask #unicorns #naturalskincare pic.twitter.com/GWcut9FUbW
On Yes To's website, the company has confirmed that the pink shimmery paper mask has been discontinued due to reports of skin irritation. It can also be returned to the retailer where purchased along with requests for refunds when you contact customer support.
MORE: Hair brand launches new 'VOTE' bobby pin to inspire empowering messageOn Jan. 6, a reviewer mentioned that the mask was "terrible."
"After 3 minutes it started to burn took it off and my face looked completely sunburnt," the reviewer wrote. I immediately put on cold water and moisturizer. My face is still burning and completely red after an hour. I wanted to look refreshed because I have school tomorrow."
On Jan. 4, Kayla Pegues also took to Twitter to share her experience where she has visible redness throughout her skin.
Kayla Pegues on Twitter
@yesto Your mask burned my face! You have known about this issue for over 6 months and have done nothing until know. You should be ashamed!
"@Yesto Your mask burned my face! You have known about this issue for over 6 months have done nothing until know. You should be ashamed," she wrote on Twitter.
"We apologize to anyone who was affected in this way, especially over the holiday season," Yes To wrote in a statement found in an original report on ABC11. "While our products are all independently tested for safety, irritation, and allergy - and while we provide both warnings and instructions on our products about the potential for skin irritation - the safety and satisfaction of our customers are our main concerns."
ABC News has reached out to Yes To for further comment.
