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November 20, 2019

USPS' 'Operation Santa' launches online to make holidays happy one for children, families in need

WATCH: News headlines today: Dec. 23, 2020

If you're looking to lend St. Nick a helping hand from the comfort of your own home this Christmas, look no further because the U.S. Postal Service's annual "Operation Santa" program is online.

In its 107th year, Operation Santa invites individuals and organizations to adopt letters to Santa from hopeful children and families in need and send responses and gifts in his place.

(MORE: Sad Santa Letters Tell of Economic Woes, USPS Says)

On Monday, the U.S. Postal Service took its gift-giving efforts digital, launching the operation online, for the first time across the U.S.

A few years ago, the program was offered in New York as a trial run. This time around, however, helpers will be able to access letters from underprivileged children and families in 15 U.S. cities.

PHOTO: In this Dec. 5, 2017, file photo, volunteers comb through letters to Santa written by needy kids at the post office in Los Angeles.
Jeff Gritchen/Digital First Media/Orange County Register via Getty Images, FILE
In this Dec. 5, 2017, file photo, volunteers comb through letters to Santa written by needy kids at the post office in Los Angeles.

"This is the most expansive program that we've done so far," said Xavier Hernandez, a USPS communications specialist in Manhattan.

While many children tend to ask the big guy for toys and games, some also request basic necessities such as coats, gloves and hats. Some requests are as simple as help for a loved one who has fallen on tough times.

(MORE: Person of the Week: Alexa Donaphin participates in Operation Santa Claus)

"It brings real Christmas spirit to people, this program, and that's why I've been a longtime follower and volunteer," said Patrick Reynolds, a volunteer and creator of Beanelf, a nonprofit designed to support Operation Santa.

PHOTO: In this Dec. 21, 2011, file photo, Mel Roberson reads through letters from children as he participates in the U.S. Postal Service's Operation Santa program at the main post office in Chicago.
M. Spencer Green/AP, FILE
In this Dec. 21, 2011, file photo, Mel Roberson reads through letters from children as he participates in the U.S. Postal Service's Operation Santa program at the main post office in Chicago.

USPS said it takes in 500,000 letters a year.

If you're interested in giving this year, the steps are as follows:

1. Look through letters and adopt ones you love.

2. Find the perfect gift, and keep it anonymous -- it's from Santa, after all.

3. Pack your gifts in a box using USPS shipping.

4. And, finally, take the gift and postage to a participating U.S. post office by Dec. 21.

If some are interested in giving in person, no worries, there are locations in Chicago and New York that will still allow for letters to be adopted in person.